Terms & Conditions

1. About These Terms

COOZY AUTO PREMIUM is based in George Town, Penang, and provides automotive window tint, ceramic coating, paint protection film, and window film for homes and offices. This page sets out the general terms for using this website and for the quotations and installation work we arrange with you.

Viewing this website — including any prices or package details shown here — does not by itself book an appointment or complete a purchase. A service only begins once we've confirmed the details with you directly.

2. Services and Quotations

We offer automotive window tint, ceramic coating, paint protection film (PPF), and window film for homes and offices. The prices shown on this website for window tint, ceramic coating and PPF packages are the basis we publish for each service.

The final price and exact coverage for a vehicle service are confirmed against your actual car — this can depend on the model, the condition of the glass or paint, whether existing film needs removing, or the surface area involved. We confirm the final price and scope with you before work begins.

The RM9 per square foot rate shown for building window film is a starting rate. We provide a free on-site measurement and confirm the final quotation after assessing the glass, installation area and site conditions.

3. Confirming Work

Before we start, we confirm with you the product or package you've chosen, the areas or surfaces it covers, the price, and the expected timing. If we find that extra work is needed once we've looked at your vehicle or site — for example, additional surface preparation — we'll explain this and get your agreement before carrying out or charging for that extra work.

4. Condition of Vehicles and Glass

We check the relevant surface or glass before starting work. If existing film, the glass, the paint, or the building glazing is in a condition that could affect the result or the safety of the installation, we'll tell you what we've found and discuss the options with you before proceeding.

5. Installation and Aftercare

After installation, we give you care guidance suited to the service carried out. How a film, coating or finish performs, and the aftercare it needs, can vary with the product used and the condition of your vehicle or glass, so we tailor this guidance rather than giving one routine for every case.

We do not promise a specific outcome — for example, that a film will never lift, that a finish cannot be scratched, or a fixed percentage of heat blocked in every situation.

6. Warranty

Warranty length, what it covers, and how a claim is handled depend on the package you purchased and the warranty details recorded for your vehicle.

Warranty Check displays the service records currently registered for a vehicle. Where more than one service is registered, each service shows its own installation date, warranty period, expiry date and status. If a record is missing or appears incorrect, please contact us so we can review the original service details. A temporary lookup error or missing online record does not, by itself, cancel a warranty that was validly issued for the service.

7. Website Information

Descriptions and images on this site, including illustrative or AI-generated concept images, are provided to help you understand our services and should not be taken as a record of a specific completed job unless stated otherwise. The price, coverage and other details that actually apply to your service are the ones we confirm with you directly.

Nothing on this page is intended to limit any right you have under applicable consumer protection law.

8. Questions and Disputes

If you have a question about a quotation, an installation or a warranty, please call or WhatsApp us, or use our Contact page — we would rather resolve it directly with you. Call 010-868 1054 or message us on WhatsApp.

These terms are governed by the laws of Malaysia.